Support Services
Support Services
Our team of 1,000 members of staff work behind the scenes, ensuring our clinical teams have everything they need to look after our community.
Support Services at Swansea Bay UHB
Swansea Bay University Health Board Support Services works across 10 key roles, supporting the smooth day-to-day running of our hospitals, our team of 12,000 staff and our patients.
Career pathway
opportunities
Our Support Services department is well-structured, with clear career pathways and plenty of development opportunities. We like to ‘grow our own talent’ and actively encourage all our staff to develop their skills.
We provide additional training and development, and there are opportunities for staff to work their way up to supervisor, team leader or assistant manager.
Why choose Swansea Bay UHB for Support Services?
Our health board is key to the local area, and our support roles are an essential part of it, ensuring our clinical staff can focus on patients safely. Being part of our team is a rewarding and sometimes challenging experience, where no two days are the same.
Flexibility
Our health board is made up of five major hospitals as well as smaller clinics across the area. Whether you want to be part of a busy hospital, or work within a smaller team, we have roles across all locations, and you can choose where will suit you best.
Looking after you
To support our staff, we provide well-being support, including counselling and TRiM (Trauma Risk Management).
Enhanced payment
Healthcare is provided 24 hours a day, 7 days a week – which means our support services are provided outside of standard working hours. We work on a rota-based system, ensuring shift patterns are fair – and we provide higher hourly pay when you work weekends, evenings, and nights.
Find out why you should work for us.
See a full list of employee benefits.
Roles
We have a variety of roles available across all our functional areas, to suit different skills and working paces,
at both our local clinics and our hospitals. Roles include:
Bank
If you wish to explore different roles, or if choosing your own schedule suits your lifestyle better...
Transport co-ordinator
Transport Co-ordinators work with the security team in Morriston hospital and accepts all calls for transport...
Switchboard operators
Switchboards are available 24/7 and those who work at this department have a key role, taking most calls into the hospitals...
Drivers
Our drivers are responsible for taking patients on long journeys, to other clinics and hospitals, whenever needed...
Linen room
Staff who work at the Linen Room are responsible for ensuring all wards and departments are stocked with clean linen...
Security guard
Our Security Guards are mainly placed at the A&E in our hospitals, to ensure patients and staff are safe...
Porters
Our Porter roles are Monday to Friday, with weekend work available...
Caretaker
Our caretakers are part of the Cleaning & Catering team and are responsible for opening and closing our small clinics...
Catering
Training is provided for all new members of staff...
Cleaning
Training is provided for all new members of staff, including infection control, colour coding and safe systems of work...
There is a real sense of belonging at the
health board and in my local community
