Admin & Clerical
Admin & Clerical
When you think of jobs in the NHS, your mind may tend to jump to clinical roles such as doctors and nurses. However, behind the scenes there are large teams of administrative and clerical staff working hard to keep things running smoothly, playing a key role in the functioning of Swansea Bay University Health Board.
Career pathway
opportunities
As we have so many administrative and clerical roles, this often brings lots of room for development and progression. There are plenty of opportunities to take further qualifications, often fully-funded, in order to grow your skills. All our staff undergo a yearly PADR (Personal Appraisal Development Review) where achievements and future career development goals can be discussed to help you reach that next stage. We always try to grow our staff and have a fantastic Learning & Development team in place to support this, including coaching staff.
Why choose Swansea Bay
UHB for Admin & Clerical?
Our Health Board is key to the local area, and our admin and clerical roles are an essential part of keeping things running smoothly behind the scenes. Being part of our team is rewarding, where no two days are the same.
Find out why you should work for us.
See a full list of employee benefits.
Roles
Some of our administrative roles include:
Service managers
Service Managers lead the day-to-day operations of clinical services across the Health Board...
HR/IT/finance professionals
These individuals undertake specialised and technical administrative work, providing HR/IT/financial support...
Support officers
Support Officers often support managers and other relevant staff in the running of day-to-day operations...
Project managers
Project Managers manage, review, lead, and organise projects with specific goals in mind...
Coordinators
Coordinators book procedures such as scans and tests for patients, liaise with any relevant staff...
Switchboard operator
Switchboard Operators are the first point of contact for external callers. They answer phone calls from the public...
Medical secretary/Personal assistant
Medical Secretaries and Personal Assistants support clinical and/or directorial staff in managing diaries...
Secretary/typist
Secretaries and Typists provide admin support on wards and in clinical departments....
Receptionist
Receptionists are often the first point of contact in areas such as outpatient departments, Emergency Department...
Health records staff
Our Health Records Staff work in ‘medical records’ to track, prepare, and maintain patients’ case notes...
Ward clerk
Our Ward Clerks are the first point of contact for visitors to a ward. They make and take phone calls...
Additional
information
For any administrative role, you will need a good standard of literacy and numeracy. Our person specifications usually ask for GCSEs (or equivalent) in English and Maths.
IT skills and qualifications are useful too as so many NHS systems are digitally-based now. You’ll be particularly using your skills in time management, organisation, and communication in any admin role. To find out specific requirements for the role you are interested in, please view the job description/person specification attached to the advert and don’t forget to outline how you can demonstrate these requirements within your application.
There is a real sense of belonging at the
healthboard and in my local community
